01 / Analysts for Surface and CTI
The products run without us. Analysts are optional.
Setup, triage and response help, only where your team needs it.
02 / Setup
We set up Surface, CTI or both.
Scope, owners and alert routes. Then a documented handover.
03 / Triage
We review unclear findings and tune priorities.
False positives, likely owners and shadow IT. Your team gets clearer alerts.
04 / Response
We help you close each finding. Your team acts.
Escalation follows a route you agreed. We check the fix against your closure rules.
05 / Separate choice
Buying the product does not mean buying analysts.
The license and this service are separate decisions.
TrustFlare Surface and CTI
- Your team runs them
- Findings with context
- Routing to owners
With our analysts
- Setup and handover
- Triage of unclear findings
- Agreed capacity and service windows
Questions
A few things to know
Do we need analysts to use Surface or CTI?
No. Your team can run both products.
Can you work only on hard cases?
Yes. You choose what goes to us.
Who acts on a finding?
Your team acts. We guide and check the fix.
Start with the product
Add people only if you need them.
We agree the work and the capacity separately from the license.